Duval County care and benefits help
Verified Duval starting points for aging, caregiving, meals, disability, JTA Connexion, emergency planning, veterans, crisis response, medical bills, schools, legal help, housing, and utilities.
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Four useful local doors
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Browse all 20 Duval County guidesSearch local phone numbers, applications, documents, scripts, and backup routes.+
How to Start a Duval County Aging or Disability Needs Screening
Use one local intake call to screen for home help, meals, caregiver support, transportation, benefits, and long-term-care routes.
Open local guide →How to Get Free SHINE Medicare Counseling in Duval County
Talk with a free, unbiased counselor before changing Medicare coverage or responding to a notice.
Open local guide →How to Start a Long-Term-Care Screening in Duval County
Ask for the correct screening when someone may need ongoing care at home, adult day care, assisted living, or a nursing home.
Open local guide →How to Apply for Home-Delivered Senior Meals in Duval County
Request no-cost home delivery or a congregate meal site based on homebound status, disability, nutrition risk, and eligibility.
Open local guide →How to Ask for Senior In-Home Care and Caregiver Respite in Duval County
Screen for homemaking, personal support, caregiver relief, adult day care, and other services that may help someone remain at home.
Open local guide →How to Apply for JTA Connexion ADA Paratransit
Apply based on disability-related barriers that prevent use of accessible fixed-route transit, not diagnosis alone.
Open local guide →How to Book a JTA Connexion Paratransit Ride
Reserve at least one day ahead with exact addresses, appointment time, mobility details, and a realistic return plan.
Open local guide →How to Book a Same-Day JTA Connexion Plus Ride
Use the private same-day option available to certified Connexion riders for trips within Duval County.
Open local guide →How to Register for Duval Special Medical Needs Shelter and Transportation Help
Register annually before hurricane season and confirm open shelters and transportation instructions during an emergency.
Open local guide →When to Call 211 vs. Jacksonville 630-CITY
Use 211 for community and crisis referrals; use 630-CITY for Jacksonville and Duval government services and requests.
Open local guide →How to Get Independent-Living and Equipment Help From CIL Jacksonville
Get disability-led help with goals, advocacy, skills, benefits, transition, communication access, and temporary equipment loans.
Open local guide →How to Apply for Jacksonville’s Free Wheelchair Ramp Program
Ask the Disabled Services Division to screen a low-income Duval household that needs safe wheelchair access at home.
Open local guide →How to Get Free Veteran Claims Help in Duval County
Meet with a certified county Veteran Service Officer for claims, appeals, pensions, healthcare enrollment, and family benefits.
Open local guide →How to Get North Florida VA Caregiver Support
Connect a Veteran’s caregiver with VA benefits information, counseling, education, local referrals, and in-home support routes.
Open local guide →How to Request Mobile Crisis Help in Duval County
Request a 24/7 mobile response for a child or adult when the behavioral-health crisis is urgent but not an immediate 911 emergency.
Open local guide →How to Apply for Baptist Health Jacksonville Financial Assistance
Request a financial evaluation and current application before assuming a payment plan is the only option.
Open local guide →How to Apply for Free Civil Legal Help in Duval County
Apply quickly when a notice includes an eviction, benefits, family, consumer, housing, elder-law, or court deadline.
Open local guide →How to Get Duval School Disability and IEP Help
Put the request in writing to the school and use the district ESE Solution Center when school-level efforts do not resolve it.
Open local guide →How to Apply for Duval County LIHEAP Utility Assistance
Use the Northeast Florida Community Action Agency when an eligible household needs help with a past-due electric bill, deposit, or home-energy crisis.
Open local guide →How to Apply for Jacksonville Emergency Rent or Utility Assistance
Request short-term help after an unexpected financial emergency threatens eviction, mortgage delinquency, or utility shutoff.
Open local guide →No exact local guide found
Try a shorter phrase or use 211 for a current Duval County community referral.
