Duval County · Veterans
How to Get Free Veteran Claims Help in Duval County
Meet with a certified county Veteran Service Officer for claims, appeals, pensions, healthcare enrollment, and family benefits.
Researched by Claire Szewczyk · Sources checked August 9, 2026
Quick answer
Start here
Call Jacksonville Veterans Services at 904-255-5550 or visit City Hall, Suite 175. The office lists free walk-in VSO help Monday through Friday, 7 a.m. to 3 p.m.
Jacksonville Veterans ServicesJacksonville Veterans Services904-255-5550
Walk-ins Monday–Friday, 7 a.m.–3 p.m.; confirm first
See claims help and locationBefore the call
What to have ready
- DD214 or discharge documents
- Complete VA decisions, notices, and envelopes
- Medical, dependency, income, or service records
- Every deadline and prior submission confirmation
Opening script
Words you can use
“I need free help with [claim, pension, review, or appeal]. The notice date is [date]. What should I bring to the walk-in office?”
The process
Steps in order
- 1
Lead with any deadline.
- 2
Confirm current walk-in hours.
- 3
Bring complete notices and records.
- 4
Keep copies and confirmation of submissions.
Backup route
If the first answer is no or wait
Ask about another accredited VSO route if the city office cannot meet a deadline.
Verification
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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