How to Get Duval School Disability and IEP Help
Put the request in writing to the school and use the district ESE Solution Center when school-level efforts do not resolve it.
Start here
Start with the teacher, ESE contact, staffing specialist, or school administrator in writing. For unresolved concerns, call Duval Exceptional Education and Student Services at 904-348-7800 or contact the ESE Solution Center.
Use the ESE Solution Center for unresolved concerns
Open Duval ESE supportWhat to have ready
- Child’s school, grade, student ID, and parent contact
- Written evaluation, IEP, 504, records, discipline, or meeting request
- Progress data, evaluations, and provider information
- Examples of disability-related impact and all notices received
Words you can use
“I am making a written request for [evaluation, IEP meeting, records, or support] because disability-related needs affect [specific access or progress]. Please confirm receipt and the next procedural step.”
Steps in order
- 1
Send the request in writing and keep proof.
- 2
Ask the school ESE contact and administrator for the next step.
- 3
Ask for prior written notice when a request is refused.
- 4
Use the district ESE Solution Center when the concern remains unresolved.
If the first answer is no or wait
Call 904-348-7800 for district ESE routing. A phone call does not replace the written request.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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