How to Register for Duval Special Medical Needs Shelter and Transportation Help
Register annually before hurricane season and confirm open shelters and transportation instructions during an emergency.
Start here
Use Florida’s Special Needs Registry for Duval County or call 630-CITY at 904-630-2489 for local help. Registration supports planning for evacuation, transportation, and medical sheltering but does not replace checking current activation instructions.
Confirm registration and emergency activation instructions
See special-needs emergency informationWhat to have ready
- Duval address and contact information
- Medical conditions, equipment, power, medication, and assistance needs
- Caregiver and emergency contacts
- Transportation need, mobility device, and service animal information
Words you can use
“I need to register or update Duval special medical needs information and may need evacuation transportation. What should be completed now, and what number do I call during activation?”
Steps in order
- 1
Register or renew before storm conditions.
- 2
Update medical, equipment, caregiver, and transportation information.
- 3
Prepare medications, identification, supplies, and caregiver plans.
- 4
Check JaxReady or call 630-CITY before traveling to a shelter.
If the first answer is no or wait
Call 630-CITY if online registration is unclear; call 911 for immediate danger or a medical emergency.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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