How to Book a Same-Day JTA Connexion Plus Ride
Use the private same-day option available to certified Connexion riders for trips within Duval County.
Start here
Certified Connexion riders can call 904-404-0848 at least two hours before pickup. Confirm the current fare before booking because JTA changed the Connexion Plus fare structure in 2026.
Call at least two hours before the requested pickup
See current fares and service rulesWhat to have ready
- Connexion eligibility information
- Pickup time and exact addresses within Duval County
- Number of passengers and accommodations
- Payment method and current fare information
Words you can use
“I am a certified Connexion rider and need a same-day Connexion Plus trip. Please confirm the pickup, addresses, accommodations, and total one-way fare before I book.”
Steps in order
- 1
Confirm the trip is within Duval County.
- 2
Call at least two hours ahead.
- 3
Confirm the total fare before agreeing to the ride.
- 4
Look for the Connexion Plus sign and keep booking details.
If the first answer is no or wait
Use regular Connexion for advance trips or call Customer Service at 904-265-8928 about a service problem.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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