How to Apply for Jacksonville Emergency Rent or Utility Assistance
Request short-term help after an unexpected financial emergency threatens eviction, mortgage delinquency, or utility shutoff.
Start here
Call Jacksonville’s Emergency Financial Assistance appointment line at 904-255-2469. The line opens at 9:30 a.m. on weekdays, appointments are first-caller first-served, and court-ordered evictions receive priority.
Weekdays starting at 9:30 a.m.; appointments fill quickly
See program access and servicesWhat to have ready
- Duval address, identification, and household information
- Rent, mortgage, or utility bill and deadline
- Court-ordered eviction notice if applicable
- Proof of the unexpected job, income, medical, repair, family, fire, or disaster emergency
Words you can use
“I need emergency assistance screening after [unexpected event] caused [rent, mortgage, or utility] arrears. The deadline is [date]. Is an appointment available for the next business day?”
Steps in order
- 1
Call when the appointment line opens.
- 2
Lead with a court-ordered eviction or shutoff deadline.
- 3
Collect the complete eligibility and crisis documents.
- 4
Ask about the budgeting workshop and written decision.
If the first answer is no or wait
Dial 211 for other current help and contact Jacksonville Area Legal Aid immediately for an eviction or court deadline.
Official sources
- Jacksonville Emergency Financial Assistance Program
- United Way of Northeast Florida 211
- Jacksonville Area Legal Aid contact and intake
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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