How to Start a Long-Term-Care Screening in Duval County
Ask for the correct screening when someone may need ongoing care at home, adult day care, assisted living, or a nursing home.
Start here
Call ElderSource at 888-242-4464. Ask whether the person should be screened for Florida Medicaid long-term-care services and what step begins the process.
Monday–Friday, 8 a.m.–5 p.m.
See long-term-care helpWhat to have ready
- Daily activities that require hands-on help or supervision
- Diagnoses, medications, falls, hospital stays, and cognitive changes
- Current caregivers and unsafe gaps in coverage
- Medicaid, Medicare, income, and asset information if requested
Words you can use
“I need to know whether this Duval County resident should have a Medicaid long-term-care screening. The hands-on help and supervision needed are [list]. What begins the screening?”
Steps in order
- 1
Describe function and safety needs, not only diagnoses.
- 2
Ask which agency completes each screening or financial application.
- 3
Keep confirmation numbers and dates.
- 4
Report a major decline or caregiver loss instead of waiting for routine follow-up.
If the first answer is no or wait
Ask separately about meals, respite, home care, equipment, and transportation available before long-term-care enrollment.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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