How to Start a Long-Term-Care Screening in Volusia County
Ask for the correct screening when someone may need ongoing care at home, adult day care, assisted living, or a nursing home.
Start here
Call ElderSource at 888-242-4464. Ask whether the person should be screened for Florida Medicaid long-term-care services and which step begins the medical and financial process.
Monday–Friday, 8 a.m.–5 p.m.
See long-term-care servicesWhat to have ready
- Daily activities requiring hands-on help or supervision
- Diagnoses, medications, falls, hospital stays, and cognitive changes
- Current caregivers and unsafe gaps in coverage
- Medicaid, Medicare, income, and asset information if requested
Words you can use
“I need to know whether this Volusia County resident should have a Medicaid long-term-care screening. The hands-on help and supervision needed are [list]. What begins the screening?”
Steps in order
- 1
Describe function and safety needs, not only diagnoses.
- 2
Ask which agency completes each part of the process.
- 3
Keep names, confirmation numbers, and dates.
- 4
Report a major decline or caregiver loss promptly.
If the first answer is no or wait
Ask separately about meals, respite, home help, equipment, and transportation that may start sooner.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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