Palm Beach County · Transportation

How to Book a Palm Tran Connection Ride

Reserve early, give exact pickup details, and confirm the return-trip plan and service type.

Researched by Claire Szewczyk · Sources checked August 9, 2026
Quick answer

Start here

Eligible riders can call Palm Tran Connection at 561-649-9838. Palm Tran says trips may be booked up to three days ahead; confirm the current reservation option and pickup window when calling.

Palm Tran ConnectionPalm Tran Connection561-649-9838

Reservation department listed daily, 8 a.m.–5 p.m.

See current reservation information

What to have ready

  • Rider number and service type
  • Exact pickup and destination addresses
  • Appointment time and realistic return time
  • Mobility device, attendant, companion, and accessibility details

Words you can use

“I need to reserve a Connection trip for [date]. Please repeat the addresses, pickup window, fare, service type, and return-trip details.”

Steps in order

  1. 1

    Book as early as allowed.

  2. 2

    Build arrival time around the appointment, not only travel time.

  3. 3

    Confirm attendant, companion, and mobility-device details.

  4. 4

    Keep the confirmation and call promptly about changes.

If the first answer is no or wait

Use customer service at 561-649-9838 or toll-free 877-870-9849 to document a service problem.

Official sources

Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.

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