How to Apply for Palm Tran Connection Plus or Transportation Disadvantaged Service
Use the local eligibility route when disability, age, income, or location creates a transportation barrier outside the ADA service area.
Start here
Call 561-649-9838 and select option 7 for Transportation Disadvantaged eligibility. Ask whether the trip area is now served through Connection Plus and which application applies.
Select option 7; current listed fare is $3.50
See current qualification routesWhat to have ready
- Palm Beach address and regular trip destinations
- Disability, age, income, or transportation-barrier information
- Mobility and attendant needs
- Current application and requested verification
Words you can use
“I need transportation outside the ADA service area. Should I apply for Transportation Disadvantaged service or Connection Plus, and what proof is required?”
Steps in order
- 1
Confirm which service covers the pickup and destination.
- 2
Request the current application and full checklist.
- 3
Keep proof of submission and eligibility decision.
- 4
Ask how fares, attendants, companions, and appeals work.
If the first answer is no or wait
Ask 211 and the Area Agency on Aging about other medical or senior transportation while eligibility is pending.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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