How to Apply for Palm Tran Connection ADA Paratransit
Apply based on disability-related barriers to using fixed-route transit, not age or diagnosis alone.
Start here
Call Palm Tran Connection customer service at 561-649-9838, option 6, and request the current ADA eligibility process. The listed ADA fare is $4 per one-way trip.
Select option 6 for ADA information
See ADA eligibility and serviceWhat to have ready
- Contact information and proof of identity
- Functional barriers to reaching stops, waiting, riding, or navigating
- Mobility device and communication needs
- Provider information requested for verification
Words you can use
“I need the current ADA paratransit application. My disability prevents fixed-route use because [functional barriers]. What verification is required and how will I know the file is complete?”
Steps in order
- 1
Describe specific travel barriers in different conditions.
- 2
Keep a copy and proof of submission.
- 3
Ask about assessment, temporary eligibility, and decision timing.
- 4
Read conditional or denied decisions for appeal rights.
If the first answer is no or wait
Call customer service with the submission date and request missing items or appeal instructions in writing.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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