How to Apply for Collier County Transportation Disadvantaged Service
Ask CATConnect to screen the current program when disability, age, or income leaves a resident without transportation.
Start here
Call CATConnect at 239-252-7272 and ask for Transportation Disadvantaged screening and the current application. Eligibility, funding, fares, and trip availability depend on the program.
Monday–Friday, 8 a.m.–5 p.m.; ask for current eligibility instructions
See CATConnect programs and applicationsWhat to have ready
- Collier County address, ZIP code, and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I have no reliable transportation because of [disability, age, income, or another barrier]. What is the current Transportation Disadvantaged application and verification process?”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and use Collier 211 or Collier 311 to locate another current route.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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