How to Apply for Health First Financial Assistance
Apply for the hospital balance and identify every separate professional bill instead of assuming one approval covers all charges.
Start here
Download Health First’s Financial Assistance Application from its official financial-assistance page or call 321-434-8600 for program information. Health First says assistance is reviewed case by case for eligible uninsured or underinsured patients and may not cover bills from non-employed clinicians such as some radiologists, anesthesiologists, and cardiologists.
What to have in front of you
- Every Health First statement, account number, date of service, and facility
- Household size, income, tax, wage, Social Security, unemployment, pension, and other financial proof requested
- Insurance cards, Explanation of Benefits, Medicaid decision, or proof of no coverage
- Recent bank or asset information if the application requests it
- Separate bills from emergency physicians, radiology, anesthesia, pathology, ambulance, or other groups
What to say when someone answers
“I want to apply for financial assistance for account [number]. Please send the current application and document checklist, place the account on hold during review, and tell me which related physician bills require separate applications.”
Small but useful: Write down the person’s name, the date, the exact next step, and when you should call again.
Do this in order
- 1
Match each bill to the legal billing entity before applying. The hospital and independent clinicians may use different assistance policies.
- 2
Complete the current application and attach every requested document or a written explanation for anything unavailable.
- 3
Submit through the listed secure route and keep a full copy and delivery proof. Ask whether collections will pause during a complete, timely review.
- 4
Call each separate physician billing office and ask for its own financial-assistance or hardship process. Do not assume the hospital approval transfers automatically.
What happens next
Health First reviews household and financial information under its policy and sends a decision or asks for more proof. An approval may reduce eligible hospital charges but not excluded professional services. Payment plans and discounts are separate options.
If the first answer doesn’t solve it
Ask for the exact missing item, appeal/reconsideration route, and deadline. If the balance is already in collections, tell the collector an assistance review is pending and request written account status; keep communicating with Health First directly.
Official sources
Checked August 4, 2026. Programs, hours, funding, and waitlists can change. Confirm details directly before relying on them.