How to Start St. Johns County Homelessness Help and a Housing Assessment
Use the local coordinated-entry front door for housing triage, assessment, and current access-point instructions.
Start here
Call Care Connect at 904-819-3070. It is the information and referral route listed by the St. Johns County Continuum of Care for coordinated housing and homelessness assistance.
Monday–Friday, 9 a.m.–4 p.m.; call before traveling
See current local housing and shelter resourcesWhat to have ready
- St. Johns County address, ZIP code, and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I am currently [outside, in a vehicle, in shelter, doubled up, or another situation] in St. Johns County. My household is [describe]. Where should I complete the current housing assessment?”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and dial 211 or call St. Johns County at 904-209-0655 to locate another current route.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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