How to Apply for Polk County LIHEAP or EHEAP Utility Assistance
Use the current ALPI energy-assistance route and ask which application applies to the household, including the senior EHEAP route.
Start here
Start with Agricultural and Labor Program’s current LIHEAP page and application route. For Polk’s EHEAP senior energy program, adults age 60 or older can call 863-956-3491 for an appointment and current document requirements.
Appointment required; use ALPI’s current LIHEAP page for general applications
Open current energy-assistance informationWhat to have ready
- Identification and proof of Polk County residence
- Current electric bill and shutoff or past-due notice
- Household members and gross countable income documents
- Age proof for EHEAP and other records requested by the current application
Words you can use
“I need energy assistance for a Polk County household. The past-due or shutoff date is [date]. Should I use LIHEAP or the age-60-plus EHEAP appointment route, and what complete document list applies?”
Steps in order
- 1
Use the current application or appointment route.
- 2
State the shutoff date and whether anyone is age 60 or older.
- 3
Submit every requested household, income, and utility document.
- 4
Keep proof and confirm whether the utility needs a separate payment arrangement.
If the first answer is no or wait
Dial 211 and give the Polk ZIP code for other current utility resources if funding is unavailable or the shutoff date is close.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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