How to Apply for Polk Transportation Disadvantaged Service
Use the separate TD application when age, disability, or income leaves a Polk resident without another safe transportation option.
Start here
Call the Regional Mobility Call Center at 863-534-5500 and ask for the current Transportation Disadvantaged application and financial assessment. TD and ADA eligibility are separate.
Call for current TD application, eligibility, and reservation rules
See TD and ADA application informationWhat to have ready
- Proof of Polk County residence
- Age, disability, household, and income information requested
- Information about available transportation or trip sponsors
- Trip needs and any mobility or communication accommodations
Words you can use
“I need the current TD application because [age, disability, or income] leaves me without transportation. What financial assessment, proof, and annual certification apply?”
Steps in order
- 1
Use the TD form rather than the ADA form unless both may apply.
- 2
Submit every requested proof together.
- 3
Ask which trip purposes receive priority and how funding affects availability.
- 4
Keep a copy, submission date, and annual renewal date.
If the first answer is no or wait
Trips are limited, shared, first-come, and subject to funding and availability. Ask about ADA paratransit if disability prevents fixed-route use.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
Search all 20 local guides.
Find the next task, phone number, and script.