Palm Beach County · Aging & caregiving

How to Ask for Telephone Reassurance for a Palm Beach Senior

Ask the county about volunteer telephone check-ins, companionship, respite, and caregiver support for an isolated older adult.

Researched by Claire Szewczyk · Sources checked August 9, 2026
Quick answer

Start here

Call Palm Beach County Division of Senior Services at 561-355-4746 and ask whether telephone reassurance or another volunteer support is currently available.

Division of Senior ServicesDivision of Senior Services561-355-4746

Ask about telephone reassurance and volunteer supports

See county volunteer services

What to have ready

  • Senior’s address, phone number, and consent
  • Preferred call schedule and language
  • Emergency contacts and missed-call plan
  • Hearing, communication, memory, or safety needs

Words you can use

“I am asking about telephone reassurance for a Palm Beach County senior. Is enrollment open, what consent is needed, and what happens after a missed call?”

Steps in order

  1. 1

    Confirm the senior wants and can use the calls.

  2. 2

    Ask about schedule and current availability.

  3. 3

    Understand missed-call and emergency-contact procedures.

  4. 4

    Keep medical-alert and caregiver plans separate.

If the first answer is no or wait

Ask 211 and the Area Agency on Aging about other check-in, home-care, meal, or caregiver services.

Official sources

Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.

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