How to Request Mobile Crisis Help in Palm Beach County
Use 211 for 24/7 crisis support and request an in-person mobile response when the situation is urgent but not an immediate 911 emergency.
Start here
Dial 211 and ask for a Mobile Crisis Response team. You may also call or text 988 for crisis counseling. Call 911 for immediate danger, serious injury, overdose, or a medical emergency.
24 hours a day
See crisis and mobile-response informationWhat to have ready
- Person’s name, age, exact location, and callback number
- What is happening now and what changed
- Weapons, injuries, substances, medical conditions, or immediate risks
- Preferred language, communication needs, and trusted contact
Words you can use
“I am requesting mobile crisis help for a person in Palm Beach County at [location]. The observable behavior and safety concerns are [description]. Immediate danger is/is not present.”
Steps in order
- 1
Call 911 if danger or medical need is immediate.
- 2
Give the exact location and callback number.
- 3
Describe observable behavior rather than guessing a diagnosis.
- 4
Ask what to do while waiting and what follow-up exists.
If the first answer is no or wait
Call back if the location or safety situation changes. If danger becomes immediate, call 911.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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