How to Start an Orange County Aging or Disability Needs Screening
Use one local intake call to screen for home help, meals, caregiver support, transportation, benefits, and long-term-care routes.
Start here
Call the Senior Resource Alliance Elder Helpline at 1-800-963-5337 or 407-514-1800. Describe the hardest daily tasks, current unpaid help, and what recently changed.
Monday–Friday, 8 a.m.–5 p.m.; local 407-514-1800
See Elder Helpline servicesWhat to have ready
- Age, Orange County ZIP code, phone number, and living arrangement
- Help needed with bathing, meals, movement, medicine, memory, or supervision
- Current family or unpaid help and whether it can continue
- Recent falls, hospital stays, caregiver loss, or urgent changes
Words you can use
“I need a needs screening for an Orange County resident. Please screen for home help, meals, respite, transportation, benefits, and long-term-care options, and tell me which referrals start an application.”
Steps in order
- 1
Lead with the most unsafe task or recent change.
- 2
Ask which programs the screening covers.
- 3
Write down every referral and whether an assessment or waitlist follows.
- 4
Ask when to follow up and what change should trigger a new screening.
If the first answer is no or wait
Ask whether another program can address the urgent task while the preferred service is unavailable.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
Search all 20 local guides.
Find the next task, phone number, and script.