How to Plan a Key West or Lower Keys Transit Trip
Use Key West Transit for accessible fixed-route travel in Key West, Stock Island, the Lower Keys, and service toward Marathon.
Start here
Call Key West Transit at 305-809-3910 for current routes, schedules, fares, transfers, accessibility, and stop information. Give the starting location, destination, arrival time, mobility needs, and return-trip window.
Call for current customer-service hours; alternate 305-809-3911
Plan a Key West Transit tripWhat to have ready
- Monroe County address and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I need to travel from [starting point] to [destination] by [arrival time]. I use [mobility equipment or accommodation]. Which route, stop, fare, transfer, and return trip should I use?”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and dial 211 or call Monroe County at 305-294-4641 to locate another current route.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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