How to Start Transportation Disadvantaged Screening in Leon County
Apply through StarMetro when age, disability, income, or another barrier leaves no affordable transportation option.
Start here
Call StarMetro Dial-A-Ride at 850-891-5199 and ask for Community Transportation Coordinator program screening. Medical, dialysis, employment, and education trips receive booking priority after approval.
Call for the current application, eligibility rules, and trip priorities
See CTC transportation informationWhat to have ready
- Leon County address, ZIP code, and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I live in Leon County and have no affordable ride because of [age, disability, income, or other barrier]. What starts CTC screening and what proof is required?”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and dial 211 or call Leon County at 850-606-5300 to locate another current route.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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