How to Request Mobile Crisis Help in Hillsborough County
Request 24/7 in-person behavioral-health crisis help for an adult or child when the situation is urgent but not an immediate 911 emergency.
Start here
Call Gracepoint Mobile Crisis at 813-272-2958 for adults or 813-272-2882 for children. Dial 211 for crisis support and routing. Call 911 for immediate danger, serious injury, overdose, or a medical emergency.
24 hours a day; children: 813-272-2882
See Hillsborough crisis contactsWhat to have ready
- Person’s name, age, exact location, and callback number
- What is happening now and what changed
- Weapons, injuries, substances, medical conditions, or immediate risks
- Preferred language, communication needs, and trusted contact
Words you can use
“I am requesting mobile crisis help for a person in Hillsborough County at [location]. The observable behavior and safety concerns are [description]. Immediate danger is/is not present.”
Steps in order
- 1
Call 911 if danger or medical need is immediate.
- 2
Use the adult or child line and give the exact location.
- 3
Describe observable behavior rather than guessing a diagnosis.
- 4
Ask what to do while waiting and what follow-up exists.
If the first answer is no or wait
Dial 211 if the direct team cannot be reached. If danger becomes immediate, call 911.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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