How to Start Transportation Disadvantaged Screening in Clay County
Use the CCT eligibility process when disability, age, income, or another barrier leaves no affordable transportation option.
Start here
Call JTA eligibility staff at 904-265-6001 and ask for Clay Community Transportation screening. Explain the travel barrier and usual destinations. For current routes, reservations, and service questions, call 904-284-5977.
Call for eligibility; reservations 904-284-5977
Open CCT eligibility informationWhat to have ready
- Clay County address and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I live in Clay County and have no affordable ride because of [age, disability, income, or other barrier]. What starts Transportation Disadvantaged screening, and what proof is required?”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and dial 211 or call Clay County at 904-269-6300 to locate another current route.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
Search all 20 local guides.
Find the next task, phone number, and script.