How to Apply for Clay Community Transportation
Request an eligibility application when disability, age, income, or another barrier prevents reliable transportation.
Start here
Call JTA eligibility staff at 904-265-6001 and request the Clay Community Transportation eligibility application. Complete every section; staff can help with the form and will issue an eligibility decision after review.
Call for the current application and completion help
See CCT eligibility and contactsWhat to have ready
- Clay County address and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I need Clay Community Transportation because [disability, age, income, or transportation barrier] prevents reliable travel. Which application applies, what verification is required, and how will I know it is complete?”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and dial 211 or call Clay County at 904-269-6300 to locate another current route.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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