How to Start Transportation Disadvantaged Screening in Alachua County
Confirm the current intake route when disability, age, income, or another barrier leaves no affordable transportation option.
Start here
Transportation Disadvantaged arrangements for medically necessary trips in outlying Alachua County changed in 2026. Call RTS at 352-334-2600 for Gainesville-area ADA and transit help, and dial 211 or call Alachua County at 352-374-5204 to confirm the current rural or outlying-county intake before sending documents.
Monday–Friday, 8 a.m.–4 p.m.; dial 211 for current countywide routing
See current RTS contactsWhat to have ready
- Alachua County address and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I live in Alachua County and have no affordable ride because of [age, disability, income, or other barrier]. What is the current Transportation Disadvantaged intake for my address, and what proof is required?”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and dial 211 or call Alachua County at 352-374-5204 to locate another current route.
Official sources
- City of Gainesville RTS ADA service
- United Way of North Central Florida 211
- Alachua County official website
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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