How to Book an RTS Plus Paratransit Trip
Reserve after approval and confirm the pickup window, return trip, mobility needs, fare, and cancellation rules.
Start here
Approved riders can call 352-393-RIDE (7433) between 8 a.m. and 4 p.m. daily or use the RTS Plus app. Trips can be booked one to 14 days ahead, and the fare is $3 per trip.
Daily, 8 a.m.–4 p.m.; reserve 1–14 days ahead
See current RTS Plus detailsWhat to have ready
- Alachua County address and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I am an approved RTS Plus rider and need a trip on [date]. Please confirm the pickup window, return trip, mobility-device or attendant information, $3 fare, and cancellation rule.”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and dial 211 or call Alachua County at 352-374-5204 to locate another current route.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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