How to Ask UF Health St. Johns for Financial Assistance
Request financial-assistance review before assuming a payment plan is the only option for a UF Health St. Johns bill.
Start here
Call UF Health St. Johns Patient Financial Services at 904-819-4539 and ask for the current financial-assistance or charity-care application, document list, submission deadline, and billing status during review.
Monday–Friday during business hours; ask for current financial-assistance instructions
See UF Health St. Johns financial informationWhat to have ready
- St. Johns County address, ZIP code, and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I am requesting financial-assistance review for account [number]. Please send the current application and checklist, give me the deadline, and explain billing or collections during review.”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and dial 211 or call St. Johns County at 904-209-0655 to locate another current route.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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