How to Get Independent-Living Help From CIL Jacksonville
Use disability-led help for advocacy, independent-living skills, equipment, benefits navigation, and access barriers.
Start here
Call CIL Jacksonville at 904-399-8484 or complete its consumer intake form. CIL serves people with disabilities in St. Johns County and offers self-directed independent-living support.
Voice/TTY; call or use the online consumer intake
Start CIL intakeWhat to have ready
- St. Johns County address, ZIP code, and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I am a St. Johns County resident with a disability and need help with [specific goal, equipment need, benefit, or access barrier]. Which CIL service fits, and how do I start intake?”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and dial 211 or call St. Johns County at 904-209-0655 to locate another current route.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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