How to Get Free SHINE Medicare Counseling in Seminole County
Talk with a free, unbiased Medicare counselor before changing coverage or responding to a Medicare notice.
Start here
Call the Senior Resource Alliance SHINE program at 407-514-1823. SHINE counselors provide free, unbiased Medicare information and help with coverage questions and notices.
Call for counseling and current appointment options
See SHINE servicesWhat to have ready
- Medicare card and current plan information
- Complete notice, bill, denial, or enrollment letter
- Medication and pharmacy list for plan comparisons
- Income and asset information only when asking about savings programs
Words you can use
“I am in Seminole County and need unbiased Medicare help with [issue]. The notice or enrollment deadline is [date]. What should I do first?”
Steps in order
- 1
Lead with the exact deadline.
- 2
Have complete notices and plan information ready.
- 3
Ask the counselor to explain the options and tradeoffs.
- 4
Keep notes and confirmation for any enrollment or appeal action.
If the first answer is no or wait
A counseling appointment does not extend a Medicare deadline. Follow the notice and ask for the earliest available help.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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