How to Start a Putnam County Long-Term-Care Screening
Request screening when ongoing hands-on help, supervision, or a safer care setting may be needed.
Start here
Call Elder Options at 800-262-2243. Describe what the person cannot do safely, how much unpaid help exists, and whether a fall, hospital stay, memory change, or caregiver loss made the situation urgent.
Monday–Friday during business hours
Start long-term-care screeningWhat to have ready
- Putnam County address and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I need a long-term-care screening for a Putnam County resident. The unsafe daily tasks are [list], available unpaid help is [details], and the urgent change is [change]. What screening, Medicaid, assessment, and waitlist steps apply?”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and dial 211 or call Putnam County at 386-329-0205 to locate another current route.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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