How to Book a PSTA Access Paratransit Ride
Reserve by the day before travel, confirm exact addresses and pickup windows, and plan for a shared door-to-door ride.
Start here
Eligible riders can call PSTA Access at 727-540-1888. Reservations may be made up to six days ahead and must be placed by 5 p.m. the day before the trip.
8 a.m.–5 p.m. weekdays; 9 a.m.–5 p.m. weekends and holidays
See current Access ride rulesWhat to have ready
- Access rider information
- Exact pickup and destination addresses
- Appointment time and realistic return plan
- Mobility device, attendant, companion, and accessibility details
Words you can use
“I need an Access trip for [date]. Please repeat the addresses, pickup window, current fare, return-trip details, and any door instructions.”
Steps in order
- 1
Book no later than 5 p.m. the day before.
- 2
Plan around the shared-ride pickup window.
- 3
Confirm attendant, companion, mobility device, and fare.
- 4
Keep reservation details and cancel promptly if plans change.
If the first answer is no or wait
Document late, missed, unsafe, or inaccessible service and call PSTA at 727-540-1888 with the trip details.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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