Palm Beach County · Emergencies

How to Register for Palm Beach Evacuation Transportation Assistance

Pre-register for STAP before a storm if disability or lack of transportation would prevent evacuation from a risk area.

Researched by Claire Szewczyk · Sources checked August 9, 2026
Quick answer

Start here

Call Palm Tran Connection at 561-649-9848 or toll-free 877-870-9849 and ask for the Special Transportation Assistance Program application.

Special Transportation Assistance ProgramSpecial Transportation Assistance Program561-649-9848

Register before an evacuation is ordered

See county evacuation transportation guidance

What to have ready

  • Home address and whether it is in an evacuation zone or mobile home
  • Disability and mobility information
  • Why no other transportation is available
  • Caregiver, equipment, medication, and destination needs

Words you can use

“I need the STAP application because I may be unable to evacuate without transportation. What eligibility proof, caregiver information, and equipment details are required?”

Steps in order

  1. 1

    Register before hurricane season or a threat.

  2. 2

    Complete every requested section and keep a copy.

  3. 3

    Confirm acceptance and update changes.

  4. 4

    Keep a separate go-kit and emergency contact plan.

If the first answer is no or wait

Call Palm Beach County Emergency Management at 561-712-6400 for current evacuation information; call 911 for immediate danger.

Official sources

Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.

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