How to Request a Miami-Dade Mobile Response Team
Request an in-person behavioral-health crisis response when the situation needs urgent help but is not an immediate 911 emergency.
Start here
Call The Village South Mobile Response Team at 1-800-HELP-YOU (1-800-435-7968). The team reports 24/7 coverage for all ages in Miami-Dade and Monroe counties.
24 hours a day
See Mobile Response Team informationWhat to have ready
- Person’s name, age, location, and current safe contact method
- What is happening now and what changed
- Weapons, injuries, substances, medical conditions, or immediate safety risks
- Preferred language and communication needs
- A trusted person who can meet or speak with the team
Words you can use
“I am requesting a Mobile Response Team for a person in Miami-Dade at [location]. The current behavior and safety concerns are [plain description]. There is/is not immediate danger, and [weapons or medical emergencies] are/are not present.”
Steps in order
- 1
Call 911 for immediate danger, serious injury, overdose, or a medical emergency.
- 2
Give the exact location and direct callback number.
- 3
Describe observable behavior instead of guessing a diagnosis.
- 4
Ask what to do while waiting and what follow-up or stabilization options are available.
If the first answer is no or wait
Call back if location or safety conditions change. If danger becomes immediate, call 911 and tell the dispatcher a behavioral-health crisis is involved.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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