How to Apply for Highlands County Door-to-Door Transportation
Apply for coordinated transportation when disability, age, income, or another qualifying barrier prevents independent transportation.
Start here
Call MTM Transit at 800-260-0139 and ask for Highlands County eligibility and registration instructions. Explain the functional, financial, or transportation barrier and the types of trips needed.
Monday–Friday during business hours; registration and eligibility are required
See Highlands transportation informationWhat to have ready
- Highlands County address and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I need Highlands County door-to-door transportation because [disability, age, income, or transportation barrier] prevents independent travel. What eligibility form, verification, service area, fare, and decision timeline apply?”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and dial 211 or call Highlands County at 863-402-6500 to locate another current route.
Official sources
- Heartland Rides Highlands County transportation
- Heartland Regional Transportation Planning Organization transit directory
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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