How to Request a Collier County ADA Accommodation
Ask for equal access to a county program, service, facility, meeting, communication, or document.
Start here
Call Collier 311 at 239-252-4311 and ask to be routed to the department responsible for the county service. Identify the barrier, request the specific accommodation, and make time-sensitive requests as early as possible.
Weekday county business hours; Florida Relay 711 is available
Open Collier County accessibility informationWhat to have ready
- Collier County address, ZIP code, and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I need an ADA accommodation for the Collier County [program, service, facility, meeting, or document]. The access barrier is [barrier], and I am requesting [accommodation].”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and use Collier 211 or Collier 311 to locate another current route.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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