How to Apply for Collier County LIHEAP or EHEAP Energy Assistance
Use the current energy-assistance provider for a household utility crisis and the county program when someone is age 60 or older.
Start here
For LIHEAP, call Agricultural and Labor Program at 863-956-3491 and ask for the Collier County application route. If the household includes someone age 60 or older, call Collier County EHEAP at 239-252-2273.
Call for current application availability; EHEAP for age 60+ is 239-252-2273
See current Collier utility-assistance contactsWhat to have ready
- Collier County address, ZIP code, and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I need energy-assistance screening for a Collier County household. The utility deadline is [date], and someone in the home is/is not age 60 or older. Which program and application apply?”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and use Collier 211 or Collier 311 to locate another current route.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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