How to Get Free SHINE Medicare Counseling in Broward County
Talk with a free, unbiased counselor before changing Medicare coverage or responding to a notice.
Start here
Call the Broward ADRC at 954-745-9779 and request a SHINE appointment. Have the Medicare card, plan information, prescriptions, and the complete notice or bill ready.
Call for a personal consultation or counseling-site appointment
See Broward SHINE locationsWhat to have ready
- Medicare card and current plan cards
- The complete notice, denial, or bill
- Medication list and pharmacies if comparing drug coverage
- Doctors and services that must remain available
Words you can use
“I live in Broward and need unbiased Medicare counseling about [notice, cost, or plan choice]. Is there a deadline, and what should I bring to the appointment?”
Steps in order
- 1
Do not cancel or enroll before checking dates and consequences.
- 2
Ask whether an appeal or enrollment period applies.
- 3
Compare prescriptions, pharmacies, doctors, authorization rules, and total yearly cost.
- 4
Write down the counselor’s name and agreed next step.
If the first answer is no or wait
If a deadline is close, state the exact date first. Also follow the notice’s direct appeal instructions when required.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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