How to Start Alachua County Homelessness Help and a Housing Assessment
Use 211 for household-specific housing-system routing and GRACE Marketplace for current single-adult shelter information.
Start here
Dial 211 or call 352-332-4636 and ask for the current Alachua County housing-assessment or coordinated-entry route for the household. Single adults can also call GRACE Marketplace at 352-792-0800; families and other households may use different doors.
24/7; dial 211; call before traveling to a shelter
See county shelter resourcesWhat to have ready
- Alachua County address and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I am currently [outside, in a vehicle, in shelter, doubled up, or another situation] in Alachua County. My household is [describe]. Which current access point should complete our housing assessment?”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and dial 211 or call Alachua County at 352-374-5204 to locate another current route.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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