How to Book an ART Paratransit Ride in St. Lucie County
Reserve after eligibility and confirm the pickup window, return trip, mobility needs, fare, and cancellation rules.
Start here
Approved riders can call 772-462-1778, option 1. Trips may be reserved up to 14 days ahead; ART recommends calling one or two days before the trip and does not offer same-day reservations.
Option 1; Monday–Friday, 8 a.m.–5 p.m.
See current reservation rulesWhat to have ready
- St. Lucie County address, ZIP code, and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I am an approved ART paratransit rider and need a trip on [date]. Please confirm the pickup window, return trip, mobility-device information, fare, and cancellation rule.”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and dial 211 or call St. Lucie County at 772-462-1100 to locate another current route.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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