How to Register for Santa Rosa County Special-Needs Sheltering and Transportation
Pre-register before an emergency when medical or mobility needs require special shelter support or evacuation transportation.
Start here
Use Santa Rosa County’s Special Needs Program application or call Emergency Management at 850-983-5360. Mark transportation needs on the application; after an evacuation is ordered, call 850-983-INFO (4636) for current shelter and transportation information.
Monday–Friday, 8 a.m.–4:30 p.m.; Citizen Information Line 850-983-4636 during activations
Open the Special Needs ProgramWhat to have ready
- Santa Rosa County address and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I need to register for Santa Rosa County special-needs sheltering and may need evacuation transportation. What registration, medical review, transportation, and update steps apply?”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and dial 211 or call Santa Rosa County at 850-983-1877 to locate another current route.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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