How to Book a Santa Rosa County Paratransit Ride
After eligibility, confirm advance-notice rules, pickup time, destination, return trip, fare, and mobility needs.
Start here
Call Santa Rosa Transportation at 850-626-6806. Give the exact pickup and destination addresses, appointment time, mobility-device or attendant information, and return-trip plan.
Call during business hours; advance reservations are required
See Santa Rosa paratransit informationWhat to have ready
- Santa Rosa County address and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I am an approved Santa Rosa County rider and need a trip on [date]. Please confirm the pickup window, return trip, fare, mobility-device information, and cancellation rule.”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and dial 211 or call Santa Rosa County at 850-983-1877 to locate another current route.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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