How to Ask for TCARE Caregiver Support in Polk County
Request caregiver screening that looks at burnout, the work of caregiving, and the supports most likely to stabilize the situation.
Start here
Call the Senior Connection Center Elder Helpline at 1-800-963-5337 and ask about TCARE caregiver support. The program serves eligible caregivers in Polk County and begins with an assessment rather than a guaranteed service.
Monday–Friday, 8 a.m.–5 p.m.
See caregiver-support detailsWhat to have ready
- Age and Polk County ZIP code of the person receiving care
- Daily care and supervision tasks
- Caregiver schedule, health, work, and signs of burnout
- Hours or situations when replacement care is most urgent
Words you can use
“I provide unpaid care for a Polk County resident. The unsafe caregiver gap is [describe]. Can you screen me for TCARE and explain which support, respite, or referral routes may fit?”
Steps in order
- 1
Describe the actual daily work and the immediate gap.
- 2
Complete the caregiver assessment honestly.
- 3
Ask whether each recommendation is funded, private pay, waitlisted, or provider-based.
- 4
Request reassessment after a major change.
If the first answer is no or wait
Ask which meal, adult-day, transportation, or long-term-care route can start separately while caregiver support is pending.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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