How to Register for an Orange County Special Needs Shelter and Transportation
Register before a storm, keep medical details current, and request transportation separately when evacuation is ordered.
Start here
Register online at ocfl.net/psn or call 311 or 407-836-3111. If transportation is needed during an activation, call 407-836-3111 to schedule it; registration does not create an automatic pickup.
Register before storm conditions; call again for an activated ride
Open Special Needs registrationWhat to have ready
- Orange County address and contact information
- Medical conditions, equipment, power, medication, and assistance needs
- Caregiver and emergency contacts
- Transportation need, mobility device, and service animal information
Words you can use
“I need to register for Orange County’s Special Needs Program and may need evacuation transportation. What information must be updated, and how do I schedule a ride during an activation?”
Steps in order
- 1
Register before hurricane conditions.
- 2
Update medical, equipment, caregiver, and transportation information.
- 3
Prepare medications, identification, supplies, and caregiver plans.
- 4
Call 407-836-3111 during an activation because pickup is not automatic.
If the first answer is no or wait
If a storm is approaching, call 311 even if an online submission is pending; call 911 for immediate danger or a medical emergency.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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