How to Apply for Orange County Crisis Rent or Utility Assistance
Request screening for limited one-time help after a recent unexpected income loss or expense caused past-due housing or utility bills.
Start here
Call the Orange County Crisis Assistance Program at 407-836-6500. Appointments are first-come, first-served during listed weekday screening windows and funding is limited.
Weekdays, 8:30 a.m.–noon and 1:30–4 p.m. for screening
See qualifications and documentsWhat to have ready
- Proof of Orange County residence for at least 90 days
- Past-due rent, mortgage, electric, gas, or water bill
- Proof of the recent unexpected income loss or expense
- Income, household, citizenship or legal-residency, and future-budget documents
Words you can use
“I need Crisis Assistance screening. A recent [income loss or expense] caused [rent, mortgage, or utility] arrears. The deadline is [date]. Is appointment screening open today?”
Steps in order
- 1
Call at the start of a listed screening window.
- 2
Explain the recent unexpected event and deadline.
- 3
Collect the full document list before the appointment.
- 4
Ask what written decision or referral follows if funding is unavailable.
If the first answer is no or wait
Dial 211 for other current assistance and contact Legal Aid immediately for an eviction or court deadline.
Official sources
- Orange County Crisis Assistance Program
- Heart of Florida United Way 211
- Legal Aid Society of the Orange County Bar Association intake
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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