How to Register for Monroe County Special-Needs Shelter or Transportation
Register before a disaster when medical, disability, caregiver, equipment, or transportation needs require public shelter assistance.
Start here
Use Monroe County’s online Special Needs Registry or call Emergency Management at 305-292-4591. Applications receive medical review, transportation can be requested, and registration does not replace a personal evacuation plan.
Monday–Friday, 8 a.m.–5 p.m.; register online before an emergency
Open the Special Needs RegistryWhat to have ready
- Monroe County address and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I need to register for Monroe County special-needs sheltering and/or evacuation transportation. What medical review, caregiver, equipment, service-animal, transportation, and update steps apply?”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and dial 211 or call Monroe County at 305-294-4641 to locate another current route.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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