How to Ask for Monroe County Caregiver Support or In-Home Services
Describe daily care tasks, supervision needs, and unsafe caregiver gaps so Social Services can screen the right program.
Start here
Call Monroe County Social Services at 305-292-4408 and ask for screening for personal care, homemaking, in-home respite, chore services, and other available supports. For in-home service questions, the county also lists 305-295-4375.
Monday–Friday during county business hours; in-home services 305-295-4375
See county in-home servicesWhat to have ready
- Monroe County address and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I provide unpaid care for a Monroe County resident. The daily tasks, supervision needs, and unsafe caregiver gaps are [list]. Which respite, homemaking, personal-care, or chore service should screen us?”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and dial 211 or call Monroe County at 305-294-4641 to locate another current route.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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