How to Book a MARTY Access Paratransit Ride
After approval, reserve the shared ride and confirm both legs, pickup windows, accessibility details, and cancellation rules.
Start here
Approved MARTY Access riders can call 772-463-2822 Monday through Friday from 8 a.m. to 5 p.m. A trip may be reserved up to seven calendar days before travel; confirm the minimum advance notice when booking.
Monday–Friday, 8 a.m.–5 p.m.; reserve up to 7 calendar days ahead
See MARTY Access ride instructionsWhat to have ready
- Martin County address and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I am an approved MARTY Access rider and need a round trip on [date]. Please confirm both addresses, pickup windows, appointment time, mobility device or attendant details, fare, and cancellation rule.”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and dial 211 or call Martin County at 772-288-5400 to locate another current route.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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