How to Request an ADA Accommodation From Franklin County
Describe the county program, service, facility, meeting, document, or website and the access change needed.
Start here
Call Franklin County’s Section 504/ADA coordinator at 850-653-9783. State the program or service, barrier, requested accommodation or alternate format, and deadline, and ask for written confirmation.
Monday–Friday during county business hours; request scheduled-event help early
See the county ADA contact and processWhat to have ready
- Franklin County address and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I need an ADA accommodation for the Franklin County [program, service, facility, meeting, document, or website]. The barrier is [barrier], and I am requesting [accommodation] by [date]. Please confirm receipt and the responsible contact.”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and dial 211 or call Franklin County at 850-653-8861 to locate another current route.
Official sources
Sources checked August 10, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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