How to Ask for Emergency Utility Assistance in Flagler County
Use county Human Services for general emergency utility screening and Senior Services for households with a resident age 60 or older.
Start here
Call Flagler County Health and Human Services at 386-586-2324. Ask whether the household should use Human Services emergency assistance or the Senior Services EHEAP program for households with someone age 60 or older.
Monday–Friday, 8 a.m.–5 p.m.; funding and eligibility change
See county assistance programsWhat to have ready
- Flagler County address and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I need emergency utility assistance for a Flagler County household. The deadline is [date], and a household member is/is not age 60 or older. Which program applies and what complete document list is required?”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and dial 211 or call Flagler County at 386-313-4000 to locate another current route.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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