How to Request Mobile Crisis Help in Clay County
Use the local Mobile Response Team for an urgent mental-health or substance-use crisis when there is not immediate danger requiring 911.
Start here
Call Clay Behavioral Health’s Mobile Response Team at 904-291-HELP (4357). The no-cost team serves Clay County youth and adults 24/7 and can respond on location. Call or text 988 for crisis support and call 911 for immediate danger or a medical emergency.
24/7, year-round
See Clay County mobile crisis helpWhat to have ready
- Clay County address and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I am requesting crisis help for a person in Clay County at [location]. The observable behavior and safety concerns are [description]. Immediate danger is/is not present. Is the Mobile Response Team appropriate?”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and dial 211 or call Clay County at 904-269-6300 to locate another current route.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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